Shipments and returns

Packages are generally dispatched within 1 day after receipt of payment and are shipped via Royal Mail first class within the UK and Royal Mail international outside of the UK. We use this service because we want your purchases to arrive by the safest means possible and in the same condition it left us.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

*Royal Mail has changed it's rules on sending water based paints. According to their new rules we can only send 4 individual pots each containing up to 150ml in a single parcel, this applies both within the UK and internationally. Because of this rule we may send items containing paints above this threshold via courier*


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